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Cancellation/Rescheduling by participant :

We recognize that on occasion customers will book and subsequently find that they are unable to attend.  In these situations we ask that the customer notify us as soon as possible.

The following policy applies:  Students will receive a refund only if Therapeutic Professionals receives a notice of cancellation at least 1 full calendar days before the class start date. A $15 withdrawal fee will be charged for CPR courses, $25 fee for CE courses and $45 for ACLS courses and Instructor courses. 

Students may only reschedule/transfer a class to a later/sooner date if Therapeutic Professionals receives a notice of reschedule/transfer at least 24 hours before the class start date. A student can reschedule a class up to three (3) times. Additional reschedules will not be allowed. Reschedules must adhere to the reschedule policy. A $15 transfer fee will be charged for CPR courses, $25 fee for CE courses $45 ACLS courses and $105 for Instructor courses. 

If a student does not attend or no-shows for a scheduled session, there will be no refund or reschedule given. Payment is forfeited.  No refunds will be granted to students registering less than 24 hours.

Student substitutions are allowed, but we must be notified via email to no less than 1 full business days before the start of the class.  There is no charge.


Returned Check/NSF Policy :

A $45 fee will be charged for any returned checks.

Therapeutic Professionals reserves the right to cancel any course due to insufficient enrollment. In the event of cancellation, tuition will be refunded or transferred to another date.

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